If you are selling this product to your clients directly, you as the Hosting Reseller will be the first point of contact for all client support queries. You can then contact Infobiz Cloud's support team for any further assistance which may be required when your clients face issues.
Migrating your Reseller Hosting to Infobiz Cloud is a straightforward process, and it's absolutely FREE if your current hosting package meets the following criteria: Managed Using cPanel: Your existing hosting package should be managed using cPanel, a popular web hosting control panel. If you are currently using cPanel to manage your hosting, you're eligible for the free migration. Disk Space: Each website hosted within your Reseller Hosting package should not use more than a maximum of 4GB of disk space. If your websites fit within this disk space limit, you qualify for the free migration. cPanel Accounts: Your Reseller Hosting package should not have more than 50 cPanel accounts. If you have up to 50 cPanel accounts, you are eligible for the complimentary migration.
Yes, absolutely! At Infobiz Cloud, we understand that your business needs may evolve over time. Therefore, you have the flexibility to upgrade your Linux Reseller Hosting plan as your requirements grow. To upgrade your hosting plan, you'll need to follow these steps: Assess Your Needs: First, evaluate your current hosting requirements and determine the specific resources or features you need to accommodate your growing business. Contact Support: Reach out to our support team, either through our support portal or contact information provided, and let them know that you wish to upgrade your Reseller Hosting plan. Plan Selection: Work with our support team to select the most suitable upgraded plan based on your new requirements. They will guide you through the available options. Price Difference: Keep in mind that when upgrading your plan, you will need to pay the price difference between your current plan and the upgraded plan. The cost of the upgrade will depend on the specific plan you choose. Migration Assistance: If required, our migration team can help ensure a smooth transition to your upgraded hosting plan, including transferring your accounts and data. By allowing you to upgrade your hosting plan, we aim to provide you with the scalability you need to accommodate the growth of your web hosting business. If you have any questions or need assistance with the upgrade process, our support team is here to help you every step of the way.
No, Linux Reseller Hosting plans do not include Email Hosting by default. However, we offer additional email solutions for your convenience. You can choose from two options: G Suite: If you need a robust and feature-rich email solution that includes business-grade email, cloud storage, and collaboration tools, you can purchase G Suite. G Suite offers a comprehensive suite of productivity and communication tools, making it an excellent choice for businesses of all sizes. Business Email Solution: Alternatively, you can opt for our Business Email solution, which provides professional email hosting services. It's a cost-effective option if you primarily require reliable email hosting with your domain name but don't need the extensive features of G Suite. These email solutions can be purchased separately to complement your Linux Reseller Hosting plan and meet your specific communication needs.
You can purchase additional cPanel accounts at any time after purchasing the Mega Linux Reseller Hosting product. This feature is available for all Mega Linux Reseller Hosting plans. To acquire more cPanel accounts, log in to your control panel, where you will find the option to buy cPanel blocks. Each block consists of 5 cPanel accounts. Please note that you can purchase additional cPanel accounts only in multiples of 5.
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